Legal notice
seller
Laugh Valley Co., Ltd.
Responsible representative
Hiroyuki Takashina
address
3-34-6 H.I.P Building 3F, Jingumae, Shibuya-ku, Tokyo 150-0001
phone number
03-3746-9950
email address
info@gladgarb.jp
Homepage URL
Sales price
Please refer to each product page. (Consumption tax included)
Shipping fee
・Shipping fee: 550 yen nationwide
・Fees: Cash on delivery 0 yen
Additional charges (other than product price)
There is no additional charge for the above information
Product delivery period
Products that are currently on sale will usually be shipped within 3 days of receiving your order.
However, it may take some time if inventory is shared or during busy periods.
*If you order a pre-ordered item, we will contact you again when the item arrives, and then it will be shipped.
The delivery method will be delivery processing (major shipping company).
*We are unable to specify the delivery date and time for reserved items as they are shipped in bulk from a consignment warehouse.
Payment method and timing
You can use the following payment methods.
Please see our shopping guide for more details.
・Cash on delivery
Please pay for the product when it is delivered.
*We only accept cash.
Regarding shipping, products currently on sale will generally be shipped within 3 days after ordering.
As soon as the pre-ordered item is in stock, we will contact you and then ship it.
・Credit card
VISA, MASTER, JCB, AMERICAN EXPRESS cards are accepted.
As a general rule, we will ship within 3 days after confirming your order.
*For advance reservations or reserved items, payment will be confirmed at the time of order.
Return period
In the unlikely event that the item is damaged during shipping or there is an incorrect item, please contact us within 7 days of receiving the item.
Refund policy
Handling of defective products
When you receive the product, please check it immediately for any damage.
In the unlikely event that the item is damaged during shipping or there is an incorrect item, please contact us within 7 days of receiving the item.
Please contact us by email to info@gladgarb.jp, specifying your name, contact information, product name, and details (faulty part, wrong product, etc.), and then return the product to us within 7 days by cash on delivery. We will repair or replace the product at our expense.
If the item cannot be repaired, or if it cannot be replaced due to sold out items, discontinued items, limited edition items, etc., we will refund the item price and transfer fee after you return the item at our expense.
Please note that our store cannot accept returns or exchanges of products due to customer convenience.
Please also note that we cannot accept returns or exchanges in the following cases.
Products that have been delivered for more than 8 days
Products that have been used once by the customer
Products damaged or soiled by the customer
Products processed and repaired by customers
If the product box, tag, instruction manual, or other accessories are soiled, damaged, or lost.
About returns
As a general rule, we do not accept returns of products.
All products sold at our store meet the manufacturer's quality standards. Please note that we do not accept returns or exchanges due to minor scratches, scratches, dents or sunspots due to the manufacturing process, as we understand that these are good quality products.
Regarding the colors and textures of the products shown, the colors you see on your screen and the colors of the actual products may differ slightly depending on your monitor environment, OS and browser version. note that.
Return shipping policy
In the unlikely event that the item is damaged during shipping or there is an incorrect product, we will not be able to accept returns or exchanges due to the customer's convenience.
