Terms of service

Please read the following terms and conditions before registering as a member.

Use of gladgarb Online Store

Users shall use this service in accordance with these Terms and the usage guide separately established by gladgarb Online Store. If a user uses gladgarb Online Store, the user is deemed to have agreed to these Terms.

About membership registration

Membership registration applications shall be made in accordance with the method specified by gladgarb Online Store. Members must have an address in Japan.

About membership qualifications

When purchasing gladgarb Online Store products via mail order, you can choose whether or not to register as a member. Members will be given a membership number. If you do not have a membership number, you will not be considered a member and will not be able to receive various membership benefits. Members must reside in Japan. Membership registration and orders from group companies other than individuals may be considered group purchases and may be restricted from advancing to the next stage.

Regarding registration changes

If a member changes their name, address, or phone number registered with gladgarb Online Store, they must edit it from My Page or contact gladgarb Online Store.

Regarding cancellation of membership

If a member falls under any of the following, membership will be cancelled.
If you make a false declaration to gladgarb Online Store
If there is non-payment or refusal to receive the ordered product
If a purchase is discovered for commercial or resale purposes
In other cases where gladgarb Online Store determines that you are ineligible as a member.

About withdrawal

If you wish to withdraw your membership, you must contact gladgarb online shop. Registration will be canceled after a specified period of time after receiving the contact form. If there is a non-payment of fees, the registration cannot be deleted until the payment procedure is completed. Please contact us using the inquiry form.

Go to inquiry form >

About membership number management

If you change your address, your membership number may change. Members are required to manage their membership numbers to prevent unauthorized use. Additionally, you may not transfer or lend your membership number to anyone else. gladgarb Online Store assumes no responsibility for any damage caused by unauthorized use of membership numbers and personal information.

Regarding handling of member information

Personal information registered by members on gladgarb Online Store will be held by gladgarb Online Store and will not be provided to third parties. Registered personal information shall not be used for any purpose other than product delivery, seasonal catalogs and various direct mail, member services, and disclosure of information for which the user has consented in advance.

Regarding changes to terms and conditions

These Terms may be changed and displayed on gladgarb Online Store without prior notice to users if gladgarb Online Store deems it necessary.

About prohibited matters

The following actions by users are prohibited.
Application for false registration details
Use of gladgarb Online Store that misuses other people's personal information
Use of gladgarb Online Store by fraudulently using a credit card owned by someone other than the user himself/herself
Acts that may interfere with or cause trouble to the operation of gladgarb Online Store
Acts that cause trouble, disadvantage, or damage to other users and gladgarb Online Store
Use of gladgarb Online Store for commercial or resale purposes
Acts that infringe on gladgarb Online Store's trademark rights, copyrights, privacy, and other rights, or acts that are likely to do so.
Other acts that gladgarb Online Store deems inappropriate.
Please note that if you violate the above prohibited acts, you will be liable for criminal penalties and liability for damages pursuant to the Criminal Law, Unauthorized Access Prohibition Law, Trademark Law, Copyright Law, and Civil and Commercial Law.

About disclaimer

Please note that the contents, products, prices, specifications, and delivery times of the gladgarb Online Store website are subject to change without prior notice.
gladgarb Online Store may be suspended without prior notice to users in the event of regular system maintenance or emergency maintenance to ensure stable operation, system failure due to fire or power outage, or if gladgarb Online Store determines that a system shutdown is necessary due to unavoidable circumstances. gladgarb Online Store shall not be liable for any damage to users caused by changes, delays, or suspensions of the gladgarb Online Store system.
Furthermore, we do not guarantee any damage caused by the user's usage environment, network connection status, or deficiencies in operating procedures.
We are not responsible for the content of other sites linked to the gladgarb Online Store website.

About copyright

Gladgarb Online Store owns all rights to the content in gladgarb Online Store from now until the past and is protected by copyright law. Therefore, it is prohibited to reproduce, reproduce, or reuse the content, individual images, text information, data, or software without obtaining permission from gladgarb Online Store.
All content published on the gladgarb Online Store website is copyrighted and published by Laugh Valley Co., Ltd. Please note that all information and content, including images (photos, drawings, illustrations) and text, may not be reproduced, modified, or reused without permission.

About the use of cookies

Our website may use "cookies" for marketing data.
A cookie is a text file that is stored on the hard disk of your computer by a web server.
Cookies are information stored on your computer's hard disk, but they can usually be disabled by changing your browser settings.
If you reject all cookies, you may not be able to use some parts of this service.
Additionally, cookies and behavior history do not contain any personal information.
Please note that we may entrust cookie data to a third party, such as Yahoo! JAPAN, to store and reference our cookies.

Others

We will respond to any accidents (delays, damage, loss) after your order has been shipped in accordance with the terms and conditions set by each carrier. In the event that a problem that cannot be resolved by these Terms of Use arises, gladgarb Online Store and the user will discuss it in good faith and reach a resolution. If a resolution cannot be reached through consultation and a lawsuit arises regarding the use of gladgarb Online Store, we will use our legal advisor to lead to a resolution.